Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.
We run a busy practice at times Reception,secretarial and administrative staff are under pressure. We ask that you be a patient patient. Any questions they ask will be to ensure you get the most appropriate care.