Unfortunately, we have staff off with COVID infections. This will impact on our ability to offer routine appointments in the short term.
Obviously, all urgent cases will be dealt with in the normal way.
Please be patient and we appreciate your understanding. (01/07/2022)
RADIOLOGY REPORTS [June 8th 2022]
We have been informed from ouh hospital trusts that the wait time for results for non urgent x-rays is now 6 to 8 weeks. This is beyond our control as we have to await reports to come back to us
SPRING COVID-19 VACCINE
Please be aware the NHS is now offering a Spring COVID-19 booster jab to people aged 75 and over and to people aged 12 and over who are immunosuppressed. The current advice is that if you are in these groups, you should have a Spring booster six months after your third jab to offer best protection against becoming seriously ill from COVID.
If you are in either of these groups you will receive a letter from the NHS, when it is your turn, inviting you to book an appointment for your Spring booster through the National Booking System or calling 119. You will be able to get your jab at Banbury Cross Practice who will send out your invite when it is due. You can also attend any large vaccination centre .
WINDRUSH SURGERY is not providing Spring Booster jabs so please wait for your letter from the NHS to book your appointment or a text from Banbury Cross Practice. REMEMBER vaccine has to be 6 months interval so you will not be called until it is due.
Banbury Cross practice will be delivering the booster programme for the over 75 and clinically vulnerable and you will ba contacted when you are due buyt if you wish to make you can make your own arrangements to attend any mass vaccination centre
5 to 11yr olds
This cohort are now eligible to have a covid vaccination and they are being given at specialised children's centres . You can book via 119 or
As we start to open up more bookable appointments and the ability to book via internet for face to face appointments we have sadly returned to patients not attending for appointment last month [May 2022]there were 43 appointments where patients did not turn up. This is a marked improvement from March
These were a mixture of pre booked appointments and some were even on the day triaged appointments.
Please if you cannot attend let us know and another patient will gladly take your place
During busy times it maybe necessary to close triage. We do this when the triage list becomes unsafe with too many patients for us to safely triage The phone system will tell you when triage is not available. Please listen to all of the options as other options remain open and you can still book nurses appointments ask for your results ets. When we have dealt with all patients on the list we will reopen the triage. Some cases are passed to urgent care to contactwhen they have capacity . Medical emergencies can be still dealt with via option 1 on the phone . You can ring 111 for advice or consult with a pharmacy for minor health queries.
Unfortunately we cannot give you a time of when you will be contacted but it will be in that working day please ensure you can be contacted throughout the day .
We are still trying to protect patients and staff from covid .
General Practice Transparency Notice for sharing Data for Planning and Research (Replacement for GPES)
NHS Digital collected patient data from general practices using a service called the General Practice Extraction Service (GPES), which has operated for over 10 years and now needs to be replaced.
Patient data collected from general practice is needed to support a wide variety of research and analysis to help run and improve health and care services. Whilst the data collected in other care settings such as hospitals is valuable in understanding and improving specific services, it is the patient data in general practice that helps us to understand whether the health and care system as a whole is working for patients.
In addition to replacing what GPES already does, the General Practice Data for Planning and Research service will also help to support the planning and commissioning of health and care services, the development of health and care policy, public health monitoring and interventions (including coronavirus (COVID-19) and enable many different areas of research.
Vaccination Certificates for COVID Vaccinations
We are unable to issue this certificate at the practice.
Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Proof of your vaccination status will be available in the NHS app from 17th May 2021, and in some of the other apps that provide you with Patient online services.
The NHSapp can be downloaded from: https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.
If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/
If you already have access/ login details for patient online services, for example "Patient Access", you may use this.
Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. The letter may to take another 5 days to reach you, or more if postal services are affected. Please take account of this when making your plans.
Please wear face covering when attending the surgery.
WAIT TO BE CONTACTED
The NHS will contact you when it is your turn to have the vaccine. It is important not to contact the NHS for a vaccination before then.
Windrush Surgery is not involved in prioritising or booking appointments for the COVID-19 vaccine.
There are a number of local centres on the national booking service including chipping Norton health centre ,Banbury Cross practice and Superdrug Banbury.Availability is dependant on supply
The vaccine will be offered more widely as soon as possible.
Please visit www.gov.uk/coronavirus.co.uk for the latest guidance.
If you contact 119 you can book your own appointment at a venue and time to suit.
or you can access the website
You will need your nhs number which can be found on any hospital correspondence or any prescription or use the nhs website to find your number
If you have been in contact with someone confirmed as having coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house.
Instead ring 111 if:
You have developed a cough, fever or shortness of breath; or
You have been in contact with someone confirmed as having Coronavirus, even if you feel well.
As part of the NHS’s efforts to protect patients and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in this area.
The Fiennes Centre premise is now a COVID 19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Patients are referred to this clinic following an NHS 111 telephone appointment or, in certain circumstances, after a telephone appointment with their GP practice. Once at the clinic, patients are assessed and advised about the most appropriate care and next steps. This may be a referral to hospital or observation and monitoring at home.
If suspected or confirmed COVID 19 patients are unable to get to their nearest clinic because they are too unwell or they have transport difficulties, the dedicated home visiting service will support them.
There are a number of COVID 19 clinics across the county which will see people who are not usually registered at that GP surgery site. The clinical and administrative staff working at the clinics may be drawn from other parts of the Oxfordshire health system, depending on where their skills are most needed.
All sites which are supporting people with suspected COVID 19 are following strict infection control procedures and, where necessary, staff have access to the right PPE.
For any other health condition or worrying symptom patients should contact their GP practice as usual. All GP practices are offering initial phone appointments but if they feel someone needs to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made, possibly at another location. Please contact your GP surgery by phone if you need to speak to someone.
Otherwise, the most important thing everyone can do to stay safe, protect your family and protect your NHS is to follow Public Health advice to stay at home and keep your distance from other people.
Thank you for your understanding and continued support.
Hydration and COVID-19 in adults
Many patients admitted to secondary care with COVID-19 are dehydrated, which adds to the complications of their treatment and can lead to AKI. Dehydration is contributed to by fever, diarrhoea and vomiting and a lack of self-care.
A patient information leaflet has been developed to raise awareness of the importance of staying hydrated for use in primary care which can be found here.
ONLINE BOOKING APPOINTMENTS
We are starting to put some online booking appointments slots for Doctors and for healthcare assistants to book routine blood tests. These are only for those patients who have regular monthly monitoring and only if a gp has asked you to have a blood test .If a hospital has requested you to have a test you must attend with a form . Do not attend if you have any symptoms of covid
Windrush Surgery is in the centre of Banbury, 500m from the Cross of nursery rhyme fame. The practice has been established for 40 years and our main surgery is an elegant extended Edwardian town house. The consulting rooms are all situated on the ground floor, as are the nurses' treatment rooms, providing easy access for the disabled. The practice manager, medical secretaries and admin team's offices are all based on the first floor.
There has also been additions to our clinical team, we are now joined by Dr Ant Goode. As a consequence we hope we are even better placed to provide you with the quality medical services you require.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
POLITE REMINDER TO ALL PATIENTS AND RELATIVES
Windrush Surgery offers an appointment only service, whether that is for a routine or an urgent appointment. If you require immediate medical assessment you are advised to attend your nearest Accident and Emergency Department.
Minor Ailments Scheme
This is a scheme, available in parts of Oxfordshire, which offers patients access to health advice and treatment from their local pharmacy. The scheme means you may not need to wait for an appointment to see your doctor. Instead you can choose to go to a pharmacy for advice and treatment. Pharmacists are experts in medicines, can offer advice on minor ailments/illnesses and advise whether you need to see a doctor.
Minor Ailments Scheme patients information leaflet
Named GP For All Patients
All our patients now have a named GP who will be responsible for the care and support that our surgery provides to them. We hope this will provide and continue to promote the continuity of care for our patients. If you'd like to know your named GP is please call the surgery.
Your named GP will ensure that you receive the best possible level of care and support from our surgery and will work with other relevant healthcare professionals, who are involved in your care, to ensure that your care meets your individual needs.
Even though you have been assigned a GP this does not mean you can only book with that GP or prevent you from seeing any doctor or nurse you wish, at either of our two surgeries.
Please note: It does not mean that the named GP will take on vicarious liability for the work of other doctors or health professionals. The named GP will not take on 24 hour responsibility for the patient, the requirement does not imply personal availability for GP's throughout the working week. The named GP cannot be the only GP to care for that patient.
Local Patient Participation Report now available to view here
(Site updated 01/07/2022)