This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Practice Management

Sylvia Cunniffe
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

There are Two admin staff who are responsible for data input, coding of patients notes and receiving and returning patients records as they leave and join the practice.  They are also responsible for summarising patient records.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

We run a busy practice at times Reception,secretarial and administrative staff are under pressure. We ask that you be a patient patient. Any questions they ask will be to ensure you get the most appropriate care.

Secretaries

We have two secretaries who support the doctors. They are responsible for typing referral letter as dictated by the doctors, and answering any telephone queries about referrals. They are also responsible for insurance reports.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website